Refund policy

Last updated 23 October 2026

An effect is a file you keep once it is downloaded, so it cannot be returned. That is why every effect runs live on its own page first: if the demo runs in your browser, the effect will run on your site in that browser.

Problem? Write to us first at [email protected]. Most problems are solved in one reply, and it is much faster than going through your bank.

When you can get a refund

If an effect has a defect that stops it working, and we cannot fix it:

1. Write to [email protected] within 14 days of buying. Say which browser and device it fails on, and include a link to the page or a screenshot.
2. We will try to fix it, and reply within 7 days with a fix or an answer.
3. If we cannot make it work, we refund the purchase in full.

A refund cancels the licence: from then on the effect may not be used, and the files should be deleted.

What is not a defect

• A browser or platform the effect’s page lists as unsupported or untested.
• Changing your mind after downloading.
• Conflicts with other code on your site that we did not write — though we will gladly look.

Want the library after buying one effect?

Refunds are not given for upgrading. Instead, write to [email protected] within 30 days of buying a single effect and we will send you a personal code that takes what you paid off the library price.